Privacy Policy - WEB SOLUTION ZONE

WEB SOLUTION ZONE

Privacy Policy

Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

WEB SOLUTION ZONE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services. We operate from our offices in Dubai, UAE and Chattogram, Bangladesh.

Information We Collect

Personal Information

  • Name and contact information (email, phone number, address)
  • Business information and company details
  • Payment and billing information
  • Communication preferences and marketing consent

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Website usage data and analytics
  • Cookies and tracking technologies

How We Use Your Information

Service Delivery

  • Provide digital marketing services
  • Process payments and billing
  • Communicate about your projects
  • Customer support and assistance

Business Operations

  • Improve our services and website
  • Send marketing communications
  • Comply with legal obligations
  • Prevent fraud and security threats

Data Storage and Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Technical Safeguards

  • • SSL/TLS encryption
  • • Secure server infrastructure
  • • Regular security audits
  • • Access controls and authentication

Organizational Measures

  • • Staff training on data protection
  • • Limited access on need-to-know basis
  • • Regular policy reviews
  • • Incident response procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for 7 years after the completion of services for business and legal compliance purposes.

Your Rights

Depending on your location and applicable laws (including GDPR, UAE Data Protection Law, and Bangladesh Digital Security Act), you may have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Transfer your data to another service

Right to Object

Object to processing for marketing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how visitors interact with our website

Marketing Cookies

Used to deliver relevant advertisements and track campaign performance

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These include:

Analytics Providers

Google Analytics, Facebook Pixel

Payment Processors

Secure payment gateways

Cloud Services

AWS, Google Cloud

International Data Transfers

As we operate offices in both UAE and Bangladesh, your personal information may be processed and stored in either location. We ensure appropriate safeguards are in place for any international data transfers, including:

  • Compliance with local data protection laws in both jurisdictions
  • Implementing appropriate technical and organizational measures
  • Using standard contractual clauses where applicable
  • Ensuring equivalent level of protection across all locations

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the information below:

UAE Office

Address:
B06, China Cluster, International City
Dubai, UAE

Phone: +971 563898101

Email: contact@websolutionzone.com

Bangladesh Office

Address:
6th Floor, Hi-Tech Software Park
Agrabad, Chattogram, Bangladesh

Phone: +880 1822673327

Email: contact@websolutionzone.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Legal Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including:

UAE

UAE Data Protection Law

Bangladesh

Digital Security Act 2018

EU

GDPR Compliance

WEB SOLUTION ZONE

Your Trusted Digital Marketing Partner

© 2024 WEB SOLUTION ZONE. All rights reserved. | Dubai, UAE & Chattogram, Bangladesh

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