WEB SOLUTION ZONE
Privacy Policy
Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
WEB SOLUTION ZONE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services. We operate from our offices in Dubai, UAE and Chattogram, Bangladesh.
Information We Collect
Personal Information
- Name and contact information (email, phone number, address)
- Business information and company details
- Payment and billing information
- Communication preferences and marketing consent
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Website usage data and analytics
- Cookies and tracking technologies
How We Use Your Information
Service Delivery
- Provide digital marketing services
- Process payments and billing
- Communicate about your projects
- Customer support and assistance
Business Operations
- Improve our services and website
- Send marketing communications
- Comply with legal obligations
- Prevent fraud and security threats
Data Storage and Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- • SSL/TLS encryption
- • Secure server infrastructure
- • Regular security audits
- • Access controls and authentication
Organizational Measures
- • Staff training on data protection
- • Limited access on need-to-know basis
- • Regular policy reviews
- • Incident response procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for 7 years after the completion of services for business and legal compliance purposes.
Your Rights
Depending on your location and applicable laws (including GDPR, UAE Data Protection Law, and Bangladesh Digital Security Act), you may have the following rights:
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate personal data
Right to Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Transfer your data to another service
Right to Object
Object to processing for marketing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Marketing Cookies
Used to deliver relevant advertisements and track campaign performance
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These include:
Analytics Providers
Google Analytics, Facebook Pixel
Payment Processors
Secure payment gateways
Cloud Services
AWS, Google Cloud
International Data Transfers
As we operate offices in both UAE and Bangladesh, your personal information may be processed and stored in either location. We ensure appropriate safeguards are in place for any international data transfers, including:
- Compliance with local data protection laws in both jurisdictions
- Implementing appropriate technical and organizational measures
- Using standard contractual clauses where applicable
- Ensuring equivalent level of protection across all locations
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the information below:
UAE Office
Address:
B06, China Cluster, International City
Dubai, UAE
Phone: +971 563898101
Email: contact@websolutionzone.com
Bangladesh Office
Address:
6th Floor, Hi-Tech Software Park
Agrabad, Chattogram, Bangladesh
Phone: +880 1822673327
Email: contact@websolutionzone.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Legal Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including:
UAE
UAE Data Protection Law
Bangladesh
Digital Security Act 2018
EU
GDPR Compliance